Privacy Policy

We respect the privacy rights of our online visitors and recognize the importance of protecting your personal information. Please ensure that you read the Privacy Policy of Collar Seasons (“us”, “we”, “our”, or “the Company”) before submitting your details.

By visiting www.collarseasons.com, you are accepting and consenting to the practices described in this Privacy Policy.

Personal Information

You can visit our website without registering any personal data; however, once you place an order or register for a service offered, your information would be recorded.
Any information we gather at this website is strictly for our use and is not shared with any other entity, public or private. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.

Information collection

By registering, you are consenting to the collection of your personal data. Personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) would be held so that we can process and fulfill your order.

Use of information

Some required information such as name, phone numbers and delivery address may be passed to our courier for delivery services. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service Provider’s systems.
Besides, we may use the information in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are interested.
To improve our website responsiveness.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other website features.
To ask for ratings and reviews of services or products
To follow up with you after correspondence (Inquiries online, email or by phone)

Protection of information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website database with server-side encryption based.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all transactions are processed through a gateway provider and are not stored or processed on our servers. Such that an external PCI compliant payment gateway handles all credit card transactions.

Cookies

Our website uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future to enhance the user experience, record-keeping purposes and sometimes to track information. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some features of the website may not function properly. Besides, as you may know, each internet browser allows the deletion of cookies after each session. The internet browser contains instructions on how to carry out these procedures of deletion. Please access to the information of your internet browser if you wish to delete cookies.

Contact us

If you have any questions, comments or concerns about this Privacy Policy, please contact us at the following email – [email protected].

N.B. Collar Seasons is a brand name, registered trademark, and subsidiary of Season’s Breeze (HK) Ltd.